Candace Tucker, DBA Philomena & Co., LLC (“Philomena & Co.,” “I,” “me,” or “my”) respects your privacy and is committed to being transparent about how information is collected, used, and shared when you visit this website, contact Philomena & Co., purchase or inquire about services, or otherwise interact with the business.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information I May Collect
Depending on how you interact with Philomena & Co., I may collect information that you voluntarily provide, including:
Name
Email address
Telephone number
Billing information
Mailing or project location information
Information submitted through contact or inquiry forms
Information submitted when purchasing or requesting virtual styling services
Room photographs, measurements, floor plans, inspiration images, style preferences, budgets, and other project information
Communications you send to Philomena & Co.
Testimonials, reviews, or other content you voluntarily provide
Email marketing preferences
Other information you choose to provide
You are responsible for ensuring that you have permission to provide photographs, documents, or personal information concerning other individuals.
2. Information Collected Automatically
When you visit this website, certain information may be collected automatically through cookies, analytics technologies, and similar tools.
This information may include:
IP address
Browser and device type
Operating system
General geographic location
Referring website or source
Pages viewed
Links or buttons clicked
Time spent on the website
Date and time of visits
Website interactions
Other technical and usage information
This information may be used to operate the website, understand how visitors use it, improve content and services, measure website performance, and support marketing activities.
3. How Your Information May Be Used
Information collected through Philomena & Co. may be used to:
Respond to questions and inquiries
Provide virtual interior styling and related services
Process and administer purchases or service bookings
Communicate about projects
Deliver client materials
Provide customer support
Maintain business and transaction records
Improve the website, services, and customer experience
Understand website traffic and visitor behavior
Measure marketing and content performance
Prevent fraud, misuse, or security issues
Send marketing communications when you have chosen to receive them
Comply with applicable legal, accounting, tax, and regulatory obligations
Protect the rights and interests of Philomena & Co., its clients, and website visitors
4. Virtual Styling Information
When you inquire about or purchase virtual styling services, you may be asked to provide information necessary to complete your project.
This may include photographs of your home, room measurements, floor plans, design preferences, inspiration images, purchasing budget, household needs, and other project-specific information.
This information will be used for purposes related to evaluating, administering, and completing the requested service.
Please avoid submitting sensitive personal information that is not necessary for your styling project.
5. Payment Information
Payments for services may be processed through third-party payment processors, including Stripe.
Philomena & Co. does not intend to directly store complete credit or debit card numbers submitted through third-party payment processors. Payment information is processed according to the privacy and security practices of the applicable payment provider.
Philomena & Co. may receive transaction-related information necessary for business administration, accounting, customer service, and recordkeeping.
6. Forms and Client Intake
Philomena & Co. may use third-party form and client-intake services, including Jotform, to collect inquiries and information necessary to provide services.
Information submitted through these services may be processed and stored according to the applicable third party's privacy practices in addition to the practices described in this Privacy Policy.
7. Website Hosting
This website may be hosted and operated using Squarespace.
Squarespace may process certain visitor information as necessary to provide website hosting, security, analytics, and related functionality.
Information processed by Squarespace is also subject to Squarespace's applicable privacy policies and practices.
8. Cookies and Similar Technologies
Philomena & Co. and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, measure traffic, and support marketing activities.
Some cookies may be necessary for website functionality, while others may support analytics or advertising.
Where required by applicable law, visitors may be provided with options to manage non-essential cookies.
You may also control certain cookies through your browser settings. Disabling cookies may affect the functionality of some website features.
9. Analytics
Philomena & Co. may use analytics tools provided by Squarespace or other service providers to better understand website traffic and visitor behavior.
Analytics information may include pages visited, traffic sources, device information, general location information, interactions, and other usage data.
This information is generally used to understand audience behavior, improve website performance, and evaluate content and marketing efforts.
10. Advertising and Social Media Technologies
Philomena & Co. may use advertising, analytics, or social media technologies provided by platforms such as Meta and other marketing providers.
Depending on the technologies enabled on the website, these services may collect information about website visits and interactions for purposes such as measuring advertising performance, understanding audiences, and delivering or evaluating marketing campaigns.
The collection and use of information by these third parties are also governed by their respective privacy policies.
11. Affiliate Links
Philomena & Co. participates in affiliate marketing programs and may include affiliate links throughout the website.
When you click an affiliate link, the applicable affiliate network, retailer, or other third party may use cookies or similar tracking technologies to determine whether a purchase or other qualifying action resulted from the referral.
Philomena & Co. may receive a commission from qualifying purchases at no additional cost to you.
Please review the Affiliate Link Disclosure for additional information.
12. Third-Party Websites and Services
This website may contain links to third-party websites, retailers, affiliate platforms, social media networks, payment processors, and other external services.
These third parties operate independently from Philomena & Co. and maintain their own privacy practices.
Philomena & Co. is not responsible for the privacy, security, content, or practices of third-party websites or services. You are encouraged to review the privacy policy of any third-party service you use.
13. Service Providers
Philomena & Co. may use third-party service providers to operate and support the business, including providers for:
Website hosting
Forms and client intake
Payment processing
Business email
Cloud storage
Analytics
Social media
Affiliate marketing
Accounting and financial administration
Interior styling and design software
Business productivity and technology services
These providers may process information as necessary to perform services on behalf of Philomena & Co. or according to their own applicable terms and privacy policies.
14. When Information May Be Shared
Philomena & Co. does not sell your personal information in exchange for money.
Information may be disclosed when reasonably necessary to:
Provide a requested service
Process transactions
Work with service providers supporting business operations
Comply with applicable laws, regulations, court orders, or legal processes
Respond to lawful requests from governmental authorities
Investigate or prevent fraud, security incidents, or misuse
Protect the rights, property, or safety of Philomena & Co. or others
Complete a business reorganization, merger, acquisition, sale, or transfer if applicable
15. Data Retention
Personal information may be retained for as long as reasonably necessary to provide services, maintain business and financial records, comply with legal or tax obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
Retention periods may vary depending on the type of information and the reason it was collected.
16. Data Security
Philomena & Co. takes reasonable measures to protect information within its control.
However, no website, electronic communication, cloud-storage system, or method of transmitting information over the internet can be guaranteed to be completely secure.
You provide information electronically at your own risk.
17. Email Communications
If you voluntarily subscribe to marketing emails, you may receive communications containing home inspiration, styling information, product recommendations, business updates, promotions, or other Philomena & Co. content.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in applicable emails.
Transactional or service-related communications concerning an active inquiry, purchase, or project may still be sent when necessary.
18. Children's Privacy
This website and Philomena & Co.'s services are intended for adults and are not directed toward children under the age of 13.
Philomena & Co. does not knowingly seek to collect personal information directly from children under 13 through this website.
If you believe that a child has provided personal information through this website without appropriate authorization, please contact Philomena & Co. so the matter can be reviewed.
19. Your Privacy Choices and Rights
Depending on where you live, applicable privacy laws may provide certain rights concerning your personal information.
These may include the right to request access to, correction of, or deletion of certain personal information, or to exercise choices regarding certain types of data processing.
Requests may be submitted through the Philomena & Co. Contact page. Identity verification or additional information may be required before a request can be fulfilled.
Certain information may need to be retained when required or permitted by law, including information necessary for tax, accounting, transaction, fraud-prevention, contractual, or legal purposes.
20. Do Not Track and Privacy Signals
Some browsers and devices provide privacy preference or tracking-control signals. The way websites and third-party services respond to these signals may vary based on the technologies being used and applicable legal requirements.
Philomena & Co. will endeavor to configure its website and third-party technologies in accordance with applicable privacy requirements.
21. International Visitors
Philomena & Co. is based in the United States.
If you access the website from outside the United States, information may be processed or stored in the United States or other locations where Philomena & Co.'s service providers operate.
Privacy and data-protection laws in those locations may differ from the laws in your jurisdiction.
22. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in business practices, website functionality, service providers, or applicable requirements.
When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be updated.
23. Contact
If you have questions about this Privacy Policy or how information is handled, please contact:
Candace Tucker, DBA Philomena & Co., LLC
Please use the Contact page on this website to submit privacy-related questions or requests.
